Frequently Asked Questions
Here you will find answers to commonly asked questions.
How can I watch movies instantly on my PC?
With AdultMax.tv, you will be able to watch movies instantly on your PC. You can select new releases or super hit movies from our VOD selection on a 24 hrs basis or you can also subscribe to our monthly movies packages.
Can your adultmax.TV service support Macs?The adultmax.tv Player will run on the following operating system and browsers for macs:
| Operating System |
Windows Internet Explorer 6,7,8 |
Firefox 1.5, 2, 3 |
Safari |
| Mac OS 10.4.8+ (PowerPC) | YES | YES | YES |
| Mac OS 10.4.8+ (Intel-based) | YES | YES | YES |
What are the system requirements to watch movies instantly on my PC?
You must have a computer running latest Flash application on your browser ie. Internet Explorer version 6 or higher, Firefox or Crome; an active broadband connection to the Internet; 1.0 GHz processor; 512 MB RAM; 3 GB free hard disk drive space.
What information will the customer support need in order to help me as quickly as possible?Here are some questions our customer support may need in order to help you:
- What type of computer do you use?
- What Internet Browser do you use? (Internet Explorer, Safari, Firefox etc.)\r\nand what is its version, if known? (e.g. Internet Explorer 6.0)
- What Operating System do you use? (Windows XP, Mac OS etc.)
- What speed and type of Internet connection do you use? (Broadband, Dial-up etc.)
- Are you behind a corporate firewall (i.e. are you working in an office building)?
- Do you receive any error messages? If so, please give us more details on this.
- Please describe thoroughly the problem you are experiencing. Also, report on any attempts to fix the problem, if such where undertaken.
- Send us a screenshot (use the Print Screen key on your keyboard and paste the image into a drawing program like mspaint.)
I cannot login to the website
- Please verify your account details: username and password. These were sent to you in an Email when you first registered to the site.
- In case you receive an error message please follow the instructions on the screen.
- In case you forgot your password insert your username, click on “forgot password” and you will receive the password by Email.
- Please note that you can access the adultmax.tv service only from a single location at a time. Dual login is prohibited.
- If you continue experiencing problems with logging into your account, please contact our staff using the form on the Contact Us Page
Is adultmax.tv service available everywhere in the world?
Yes, The service is available everywhere in the world.
Can I view the adultmax.tv on my television?
Yes, you can!
You can connect your PC to TV, by using a simple S-Video
cable and an RCA / VGA audio cable. Click on view full screen to watch adultmax.tv on a regular TV screen.
Can I save or download your content to my PC?
No, our content is delivered only as a streaming media file and cannot be saved to your computer at this time. However, in the near future, we will open a 'Download Store' for the downloadable content.
I have a lot of buffering and the video gets stuck, what should I do?To minimize your computer's buffering time please try the following steps on live feed:
Make sure there are no other tasks running on your computer at the time of viewing, especially peer to peer programs (e.g kazaa, limelight, emule, utorrent)
If you are using a wireless connection, simply plug the network cable directly to your computer and try viewing the video again. If you're still having trouble, please contact our staff using the form on the Contact Us Page
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